Sri Lanka’s Personalized Entertainment Option (PEO) TV currently managed by SLT Vision Com (Pvt) Ltd, a subsidiary of Sri Lanka Telecom (SLT) runs has failed to install units for around 3,000 customers who were eager to watch the World Cup Cricket on PEO TV, SLT sources said.
The company has a shortage of accessories such as ADSL routers, set top boxes, and cables needed to provide new installations at present. According to SLT union sources the management has not followed proper procurement procedures in accordance with the company’s business plan. SLT is responsible for the procurement of equipment and the orders should be placed by SLT Vision Com (Pvt) Ltd.
A senior official told the Business Times that a tug of war is going on between the SLT and Vision Com at present and its top officials are blaming the SLT for shortcomings of their own. This situation has arisen after the decision taken by the SLT to take over the operations of SLT Vision Com (Pvt) Ltd. All these problems were due to the dependence of Vision Com on SLT, he said. However the wire line connections and ADSL services had been provided by the SLT by deploying its staff, resulting in high operational costs for the SLT, he added.
Vision Com Chief Executive Officer Thushara Weerasooriya said that there was shortage of ADSL routers and they have now brought down 5,000 of them to tackle the situation. Action has been taken to reduce the back log from around 2,800 to 500, he revealed. However he pointed out that the demand of PEO TV is increasing , and the company takes every possible step to satisfy their needs, with minimum operational costs.
IPTV services were launched three years ago essentially to make use of the vast idling untapped bandwidth being available for other parties (called unbundling the local loop, a practice done in well established telecom markets), so as to promote competiton in wire based broadband ADSL services.