Financial Times

New book on mediation in the workplace

Franklyn Amerasinghe

Franklyn Amerasinghe, a labour specialist and company director, this week launched his latest publication titled “Mediation in the Workplace” followed by a presentation on “A New Approach to Better Industrial Relations” at the office of Employers’ Federation of Ceylon.

During the presentation, Mr. Amerasinghe stressed on the importance of mediation as opposed to the adversarial technique mostly employed to resolve issues. Tracing back the reasons for confrontations in the work place, Mr. Amerasinghe said that it all boils down to the images that are formed in a person’s early childhood. “We all have a perception of what we think is the reality,” he said, adding “Insecurities lead to fear, especially when things are going against you”. Problem solving must be consensual, as opposed to the fight or flight tendencies, he went on to say.

Collective bargaining with a facilitator brings in a third party who’s skilled in mediation who could always maintain focus on the issue at hand. “This helps steer discussions away from confrontation,” he said, adding that then there will be a better chance of harmony and avoiding breakdown.

As a solution to this, he suggested making changes in human resource policy. “Systems and processes should be a shared responsibility,” he said. He also proposed embracing proper social dialogue and advised “Stop managing and empower”.

Top to the page  |  E-mail  |  views[1]
Other Financial Times Articles
LMSL owes Rs 1.5 bln in taxes-Inland Revenue
Hunter's director resigns, CSE yet to be informed
New rules, regulations for Development Lotteries Board
LMSL to run floating storage facility
LMSL - Preparing to vacate
Acting on SC decisions - Comment
Promoting tourism in South Asia
MTD to bid for toll roads in Colombo city
SriLankan Airlines takes measures to cut fuel usage
SLT Mobitel tie up with Arpico
Vallibel – most traded stock in Colombo bourse last month-report
FCCISL urges creation of Eastern Development Bank to spur development
Inflation falls in August
Inclusive marketing the way forward - Dr Hans Wijayasuriya
Brandix achieves world first in eco-friendly manufacture
Singer to raise Rs 300 million
Sri Lanka’s Milinda speaks at Asia Business Forum Conference
Sri Lanka, Myanmar help each other - Minister
RAM affirms ratings of LB Finance
PR key to create good first impressions


Reproduction of articles permitted when used without any alterations to contents and a link to the source page.
© Copyright 2008 | Wijeya Newspapers Ltd.Colombo, Sri Lanka. All Rights Reserved.