The first ever book on Business Process Outsourcing (BPO) in the Sinhala language titled ‘Sinhalen BPO’ has been authored by Yasas Vishuddhi Abeywickrama.  It has been published by Vijitha Yapa publishers. It explains the BPO sector in a simple language so that school children, school leavers, young job seekers, parents as well as any other [...]

The Sunday Times Sri Lanka

First-ever book on BPO in Sinhalese

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The first ever book on Business Process Outsourcing (BPO) in the Sinhala language titled ‘Sinhalen BPO’ has been authored by Yasas Vishuddhi Abeywickrama.  It has been published by Vijitha Yapa publishers. It explains the BPO sector in a simple language so that school children, school leavers, young job seekers, parents as well as any other person can read and grasp what this sector is all about.  IT and BPO sectors go hand in hand. Although there is much awareness about the IT side of the industry, BPO side of it has not been made that popular. There are many professionals already working in BPO companies, in professional areas around Accounting, IT Services, Customer Services and other functional lines, says the author.

There is high potential to win more work from foreign countries, get them outsourced to Sri Lanka, and service them with our talented young people from here. However, there is lack of awareness resulting in most students not picking this exciting area. This book aims to answer that challenge by educating everyone with a simple language.  Mr. Abeywickrama initially worked at Virtusa, then moved to Australia where he worked for the South Australian government and Accenture. Five years later in 2010 he returned to Sri Lanka and co-founded Lanka BPO Academy, said to be Sri Lanka’s first successful organisation for training people for the BPO industry.

He is an active member of the Computer Society of Sri Lanka (CSSL), which is the apex body for IT professionals in Sri Lanka and is currently the Vice President.  The book was launched recently at Ananda College Colombo, the author’s old school by handing over the first copies to S.M. Keerthiratne, Principal of Ananda College and Jayantha Wickramasinghe, President of Ananda OBA.  The book can be bought online at http://www.vijithayapa.com/product/view/30628

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