NOLIMIT was ranked in the top 20 corporate entities recognized as the “Best of the Best” in customer service by a recent exclusive survey conducted by TNS Lanka Ltd. NOLIMIT is the only fashion retail brand to have been honored in this survey, the company said.
The island-wide poll was conducted to rate the “Best of the Best” in customer service in Sri Lankan service establishments. The poll covered males and females in rural and urban areas in 17 districts, it said.
“Sri Lanka’s biggest fashion chain - NOLIMIT – has a team of over 1300 front line sales staff comprising both males and females across their 17 fashion stores spread island-wide who are popularly known for the friendliest service and brightest of smiles. The front line staff at NOLIMIT undergo vigorous and thorough training on products, etiquette, selling techniques, how to delight a customer, empathy and rapport building which are of utmost importance in providing an efficient service to customers,: the company said.
“We are firm believers that the customer is the king and that business cannot survive without customers. This is the very reason that we give a lot of emphasis and prominence to customer care and customer service,” said A.L.M. Akeel-Marketing Manager, NOLIMIT. |
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