AIA offers more facilities to clients
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Picture shows CEO of AIA Shah Rouf and Nalin Perera, COO of Mobitel at the signing of the agreement. They are flanked on the right by Upul Wijesinghe, Deputy CEO, Kelum Senanayake, Director Operations and Promoda Karunatileka, Deputy General Manager, Corporate Solutions of AIA and on the left by Saman Perera, Senior General Manager, Information Systems, Kalhara Gamage, Head of Mobile Money and Ravi Sivasithamparam, Head of Enterprise Sales of SLT Mobitel.
AIA claimed this week that it has become the first insurer in the country to equip its entire Wealth Planner force with the revolutionary mobile insurance premium payment platform, the e-wallet. AIA joined forces with Sri Lanka’s National Mobile Service Provider Mobitel, to offer its customers the best of convenience and cutting edge technology with the innovative e-wallet, which lets you pay your insurance premiums instantly through the mCash service, the company said in a media release. ”This means that AIA policyholders can pay their premiums then and there, in the presence of their Wealth Planner and receive their e-receipt on the spot.
So the policyholder doesn’t need to travel to branches and no time or effort is wasted, with the whole process done in a matter of minutes,” it said. AIA’s Director Operations Kelum Senanayake said, “as the Real Life Company, AIA understands that people have busy lives and limited time to get everything done. That is why we prioritize customer convenience and ease of doing business with us. Our Wealth Planners are committed to ensuring that our customers get the best service and the e-Wallet is our newest addition to a portfolio of innovative services.”