Sri Lanka Telecom (SLT), the national ICT solutions provider and the leading broadband and backbone infrastructure services provider, has been recognised as “1st Certified knowledge management organisation” in Sri Lanka by KM Pro, a US based non-profit pofessional organisation that seeks to encourage knowledge management practices among business organisations as well as individuals across the [...]

The Sunday Times Sri Lanka

SLT recognised as the first KMPro Certified knowledge management organisation in Sri Lanka

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Sri Lanka Telecom (SLT), the national ICT solutions provider and the leading broadband and backbone infrastructure services provider, has been recognised as “1st Certified knowledge management organisation” in Sri Lanka by KM Pro, a US based non-profit pofessional organisation that seeks to encourage knowledge management practices among business organisations as well as individuals across the globe.

In a media release, SLT said it was awarded this certification, after submitting a detailed, comprehensive report on the knowledge management (KM) that is currently being practiced by the company; marking the company as “the pioneer KM organisation in Sri Lanka”. This certification evidenced that the company satisfied all the knowledge management criteria and guidelines set out by KMPro. SLT also has in place a KM team, comprising of chief officers and other senior management, and headed by the Group CEO, to effectively drive knowledge management within the organisation.

“We are privileged and proud to be the first company in Sri Lanka to receive the knowledge management certification,” noted Lalith De Silva, Group CEO of SLT who is also the Head of the KM Team in the company. “Effective generation, storing and sharing of knowledge is crucial for the progress and sustainability of any organisation as well as community; our 150 years of experience has no doubt taught us the importance of this”.

Having been established in the industry for over a century, SLT has a large talent pool of approximately 7000 employees. Over the years, the company has acquired a significant amount of implicit as well as explicit knowledge, which it has continuously strived to manage and share effectively with a holistic, futuristic vision. SLT has implemented a learning culture, where knowledge is efficiently and effectively generated, stored and shared among all employees.

Furthermore, the company also facilitates e-learning for employees through the intranet, enabling them to be continuously up-to-date and knowledgeable in their relevant fields and professions.

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