Financial Times

SriLankan Airlines increases passenger convenience through On-Line Check-In

SriLankan Airlines has been systematically introducing its On-Line Check-In system throughout its route network, significantly improving the level of passenger convenience prior to departure, the airline said.
“On-Line Check-In (OLCI) affords passengers the luxury of checking themselves in through the Internet, long before they reach the airport, and entirely avoiding troublesome queues at Check-In Counters.

SriLankan introduced OLCI at its hub in Colombo’s Bandaranaike International Airport, last December. Since then, eight of its overseas stations have launched the facility - New Delhi, Dubai, Madras, Singapore, Hyderabad, Hong Kong, Bangalore and Beijing,” the airline statement said.
Capt. Milinda Ratnayake, Head of Service Delivery, said: “Our target is to provide this facility in every one of our 41 destinations as quickly as possible, so that all our passengers can enjoy a higher level of convenience.”

Passengers simply have to access as much as 24 hours prior to a flight from their homes, offices, or even while travelling, through their laptops, desktops or palmtops, and click on “On-line check-in”. Then just key in four basic details - name, airport, flight number, and booking reference number, and receive a seat number and boarding pass.

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