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The Sundaytimes Sri Lanka

Medical helpline on the phone introduced by Mobitel

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A revolutionary medical advisory service where Sri Lankans can call doctors and get advice on the phone for a small fee has been launched by Sri Lanka Telecom Mobitel in partnership with Sri Lanka Medical Association (SLMA).Mobitel customers around the country can obtain this initial medical advice from doctors who are members of the Sri Lanka Medical Association, the telcom company said.

Mobitel ‘Doc Call’ by dialling 247 will link customers with doctors through a Mobitel portal and receive immediate initial medical advice when in need. The fixed fee for ‘Doc Call’ is Rs. 150 per Medical Advice and the charge for dialling 247 is Rs. 1per minute plus taxes. The total fee for the call (Medical Advice fee plus 247 dialling charges) will be added to the monthly bill of post-paid customers or deducted from the credited amount for pre-paid users.

The service is available 24 hours, 7 days a week. Commenting on this landmark introduction by Mobitel, Prof. Vajira H. W. Dissanayake President, SLMA said, “Such services are available in other parts of the world, and the launch of this service in Sri Lanka is indeed timely. The Sri Lanka Medical Association is fully supportive of new technology to deliver medical services and this is our way of caring for the patients we serve”.

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