Sri Lanka retail industry launches Retailers’ Academy
View(s):The Retail Leadership Excellence Programme conducted by the Sri Lanka Retailers Association (SLRA) held recently was the very first retail learning workshop that was organised by the association.
This workshop saw more than 40 executive and middle level employees learning of managing retail business effectively, developing leadership skills, effective communication, operational excellence, customer care skills development and understanding retail technology, which sums up to the ultimate scope of the retail industry. It was organised in partnership with Sensei Lanka, who designed and conducted this programme with a 3-month post follow up session.
SLRA Chairman , Hussain Sadique said “Our common vision is to make the Sri Lanka Retail Academy a dynamic body that develops global retail best practices, professionals and standards in Sri Lanka.” Chief Guest and keynote speaker Murali Prakash spoke on the current retail landscape, its place in Sri Lanka’s economy and opportunities that retail professionals have to grow in this environment while contributing to the economy of the country.
Ranjan De Silva, Partner -Senior Management Consultant of Sensei International and the Chief Trainer and Coach of this programme described his journey from the time he launched Keells Super in 1991 as a director of the company and his experience of developing leaders in leading companies of over 24 countries, his experience of working at Agora as CEO, turning it around and powering it with SAP and his experience at the Asian Retail Congress held annually in Mumbai as a member of the Advisory Board and a keynote speaker.
“The core purpose of SLRA is to enhance organized retail standard in Sri Lanka by being the voice of the retail industry and achieve excellence. During the past year, SLRA has taken many initiatives and was able to bring in most of the leading retailers to the association across the sectors from FMCG, clothing, fashion and jewellery, footwear, household consumer durables, healthcare, E-commerce, etc and QSR (quick service or fast food restaurants).