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It’s all about e-learning

By Ainsley Wirekoon

What is E-Learning? This is a method of learning or training by electronic means. E-learning is the unifying term used to describe the fields of online learning or web-based training and it involves the use of a computer or an electronic device This also involves using the Internet or an Intranet CD Rom or DVD. E-Learning also overcomes timing, attendance and travel problems. E-learning was first called "Internet-Based training" then "Web-Based Training".

The credibility of the e-learning training organization is important. The introduction of new methods and technologies can create hesitation in the minds of the students but this can be overcome if the students have confidence in the organization leading the change. However, E-learning can be a disaster if it is not managed correctly. It is not a panacea; it is a means to an end. To be successful, e-learning has to have the right fit with the students. It should not be chosen because it is fashionable but should be chosen because it is the most efficient and effective way to meet the identified learning need.

The next problem is the selection of the proposed target group - the people who need the training. Consider their exposure to e-learning. What is their attitude towards the subject area? At the individual level, the probable reaction to e-learning by employees should be identified. Are they computer literate? How do they generally react to change? These are just some of the questions that should be considered when selecting the target group.

At the organization level, the key business drivers should be identified. How urgent is the learning need? Are employees geographically disbursed? How critical are cost factors? How critical is ROI (Return on Investment)?

Resistance to change will be minimized if e-learning is aimed at the right level and the correct organizational cultural fit has been determined. Cultural fit includes consideration of the employee profile, organizational approach, technology adoption, etc

Technology is improving all the time. The growth and diversity of mobile devices and Portable Digital Assistants make Just-in-Time learning a real possibility. This is exactly what modern organizations require. An effective learning when needed, in an easy to access form.

Many e-learning projects have achieved significant savings. E-learning can cover a large number of people in a short period of time. A good e-learning project can save a lot of money.

Compliance training is a typical e-learning application. In some cases, employees may have some existing knowledge and skills. E-learning can include pre and post course testing. The pre-test means employees can start at their own level and the post-test provides concrete evidence for compliance audit purposes.

Participant background is important. Participant numbers and location also add to the situation. The larger the number, the more cost effective e-learning can be. The greater the geographic spread, the more cost effective e-learning becomes. In some cases, particularly if time pressures are also strong, it may be the only option.

Many organizations find blending e-learning with face-to-face contact an effective method. As technology expands, 'face-to-face' is taking on a new meaning as a number of software products now enable 'classroom' style training with audio and/or video and/or text communication by participants in different geographic locations.

Some organizations will already have e-learning development tools. Others will have to evaluate the many options available and choose one that fits their organization, both in terms of staff skill levels as well as information technology (IT) requirements. The IT scenario can involve all sorts of complexities related to capacity and complexity. IT becomes an important stakeholder. IT support is critical.
A Learning Management System (LMS) can be basic or very advanced, with costs being proportionate. You need to be able to enroll, track and monitor participation in learning programs.

A key to success is to keep the project as simple as possible. If you have not undertaken e-learning previously, start small, perhaps with a specific project that has a very high return on investment (ROI).
Certainly, consider your employees, the potential participants on the program. What will make their participation enjoyable and satisfying? How can we provide easy access? What support will they need? This article has attempted to highlight the major issues involved in framing and developing an e-learning project.

The decision is yours.


 
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