Sri Lanka's Bank of Ceylon on Monday re-launched its website with an “Apply Online” facility, and with this laid claim to become the first local bank to automate all business processes and to provide customer convenience to apply for account opening, loans, and other service requests from anywhere at any time.
The bank said in a media statement that the new facility initially enables the customer to submit a loan request to a preferred branch islandwide. In the new website the customer can now submit online loan request by following few simple steps. On submission of an online request, the customer will instantly receive SMS confirmation while the request is automatically processed in the branch. The bank said it expects to add accounts opening, complaints and customer correspondence handling also to its website in the near future. The “Apply Online” facility is available through the bank’s website www.boc.lk.
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