Inflation down but cost of living always up
Most readers who have faced sky rocketing prices in recent weeks would no doubt find it difficult to believe that the inflation rate decreased last year. According to the official Colombo Consumers' Price Index (CCPI), computed by the Department of Census and Statistics, the rate of inflation fell to 9.6 percent from 14.2 percent in 2001. A similar decrease in the rate of inflation is reflected in the Colombo District Consumers' Price Index (CDCPI). This index reflected an annual average increase in prices of only 6.8 per cent, compared to an increase of 7.3 per cent in 2001. This index is computed by the Central Bank of Sri Lanka. It uses the consumption basket of the lowest 40 percent of income earning households in the Colombo District. Therefore it covers consumer items of a wider geographical area, unlike the CCPI that uses the consumption basket of Colombo consumers only. More significant is the fact that this index uses a more recent basket of commodities than the CCPI. The Central Bank attributed the lower inflation last year to: "The recovery in agricultural production, introduction of a rational pricing formula for key items such as petroleum and wheat flour and improvements in the distribution of consumer commodities following the cease-fire" The Bank also took some credit for itself: " The consistent monetary management throughout the year helped to contain the inflationary trend during 2002". Although the annual rate of inflation decelerated, both indices disclose a sharper rise in prices in December than in the previous month and a definite increase in prices in the latter months of the year compared to the earlier months of the year. In December alone prices rose by 2.5 percent over the previous month according to the CCPI. December 2002 prices were 11.3 percent higher when compared with prices in December 2001. This statistic is more likely to be acceptable to readers who have bought many items of household consumption at much higher prices in December. According to the Central Bank, "The food category was the main contributory factor for the increase in the CDCPI in December. In the food category, prices of most varieties of vegetables, leafy vegetables and fish, some varieties of rice, coconut and eggs increased during the month. Prices of most varieties of fruits, lime, betel and arecanuts registered decreases." Why is the public perception of prices much different from what the price indices reflect? There are several reasons. First and foremost there is a misinterpretation of what the rate of inflation implies.

The fact that the rate of inflation declined in 2002 does not mean that prices declined. What the indices indicate are that prices continued to rise in 2002 on top of the increases in the previous years. Only the rate of increase in prices had decelerated. What this means is that in the last two years (2001 and 2002) prices increased by about 25 percent, a high burden to consumers with fixed incomes. Household expenditure that cost Rs. 10,000 two years ago, would now cost Rs. 12,500. A second problem is that the indices cover mostly basic consumer items that are consumed by the lower income groups. The consumption patterns of the readers of this column are most likely hardly reflected.

The indices certainly reflect the price rises of basic commodities like, rice, wheat flour, sugar, bus transport costs and basic drugs that may be a small proportion of expenditure of the middle class and certainly the affluent. These indices do not reflect price increases of processed and luxury foods or many items of daily consumption of most readers. If those items you consume have risen in prices more than the basic items covered by the index, then your cost of living is underestimated by the index. A third statistical factor is that the annual increase in prices is an average of prices for the year. As pointed out earlier, in 2002 prices rose much less during the earlier months and gained momentum in the latter months.

When averaged the price increase for the year is lower than that for the latter months that are in the minds of the readers. While the readers' perception of price increases is governed by the most recent experience in purchases, the index is an average. Finally, it must be mentioned that the price increases in the indices are not as slight as the figure would tend to suggest. A 25 percent increase in prices in the last two years is a material increase in prices.

Business ethics and good governance
Extracts of a paper presented by Ajith Nivard Cabraal, Chartered Accountant, Management Consultant and Provincial Councillor, at the recent 23rd National Conference of the Institute of Chartered Accountants of Sri Lanka.

Today, Corporate Governance has evolved to a level where the outcome pursued is "a system which assures corporate decisions that are efficient and effective". At the same time, the foundation for the practices seems to be resting on the philosophy that corporate decisions need to be internally challenged in an effective manner in order to assure and establish its validity and long-term sustainability.

Perhaps it could be said that there is almost a paradigm shift from the previous concept of "managed" corporations to the more modern model of "governed" corporations. This shift is based on the fact that "managed" corporation boards hired, monitored and fired management, while today's "governed" corporation boards are expected to promote and foster efficient and effective decision-making. Hence, in a way, corporate governance is no longer pre-occupied only with structures and procedures such as Audit Committees, Remuneration Committees, Internal Control systems, etc; but more importantly, concerned with governance processes which attempt to decrease the possibility of corporate mistakes, and if mistakes are made, increase the speed at which corrective action is taken.

Irritants
At the same time, there is also a growing feeling, especially among emerging economies, that a country's business environment must be maintained and operated in a manner that is conducive for growth and sustainability. Hence, the corporate governance practices should also be regularly tested and/or analysed so as to ascertain whether those processes constitute a framework within which businesses can prosper and grow. It is no secret that some persons view certain corporate governance practices as "irritants" to the quick growth of businesses because of the increasing requirements and minimum standards being imposed. On the other hand, there are also the others who argue, and perhaps successfully, (with supporting evidence) that long-term investors are more likely to invest in economies which have strong corporate governance practices that are well regulated and implemented.

In Sri Lanka it is observed that many companies are today influencing the overall lifestyles of millions of people. Nevertheless it is noted with some concern that there are very few governance policies or practices which addresses those concerns. While many practices are designed from the point of view of safeguarding corporate stakeholders, there appears to be few which are to protect the environmental, national and local communities, employers, customers, suppliers and contractors. This wide gap is being felt by many and today several civil groups are questioning the validity of the governance practices as existing today, in that they are not wide enough to cover the host of other stakeholders as well.

While there are laws to protect the environment in Sri Lanka, and these are being enforced by statutory authorities and local bodies, there are very few companies who voluntarily disclose their corporate policies vis a vis the environment. There is also a general perception that corporations recklessly and negligently pollute the environment in many ways and in that context, a demand from the investor community that corporations should publicly disclose their policies and practices to safeguard the environment as a part of their overall CG practices, may be a step that would be of great benefit to the community.

Exploitation
In Sri Lanka, corporates are generally sensitive to local concerns, possibly driven by the need to maintain good relationships in its area of operations. It is also seen that some companies reach out to the local communities more than the others, and consequently are held in high esteem in their locations of business.

While there is a regular lament within the corporate community about the very low productivity in the country and general labour unrest and inefficiencies, little has been done to address these issues in a positive customers exploited practical manner.

In Sri Lanka, many companies seem to operate on the basis that customers, suppliers and contractors are groups that need to be exploited to the maximum. Few companies function on the basis that the long-term health of each of those groups is vital to its own long-term sustainable development and growth. It appears that many of the aspects of good governance are almost completely ignored in Sri Lanka and it is perhaps time that special efforts be taken to include such practices into the range of practices that should be recommended for adherence by corporate entities.

The ICASL ED on Board Room Governance has provided for Board Processes and Evaluation and hence the Sri Lankan literature could be said to cover these aspects to some degree. However, as per the results of a survey carried out by the Cabraal Consulting Group (CCG) in September '02, survey the physical practices and application of these processes seem to be woefully inadequate.

In emerging economies such as Sri Lanka, corporate entities face a severe dearth of qualified and competent persons who may be able to undertake such responsibilities.

In the past and even at present, in the case of certain companies, non-executive directors were usually retired "eminent persons" who were either ceremoniously adorning boards, or persons who were being rewarded with directorships because of some past favour he or she had rendered to the CEO. Perhaps rather unkindly, some non-executive directors were even referred to as being "fat, dumb and comfortable." Board meetings were usually "cakes and tea" affairs with board members usually jostling amongst themselves to endorse whatever decisions the Chairman or CEO wishes to take, as fast as possible.

Fortunately, events and initiatives of the recent past have changed this situation to some extent. Today's shareholders, especially some of the institutional shareholders and some rather vociferous minority shareholders, are a lot more alert of the directors' contributions to management, and they are now demanding that non-executive directors really earn their fees. The non-executive directors are not spared flak when companies decline. Many are in fact, being held liable for all of the company's actions. Judges and regulators are also tough on them. These developments have resulted in creating a marked change in the overall functioning of non-executive directors. So much so, some persons are now nervous about taking positions as directors and are even shying away from being directors. Some others may however say, it is a case of "when the going gets tough, the not-so-tough running away" and not hence contend that one should be too uncomfortable about such an outcome.

Audits too onerous?
Another issue is whether audits are becoming so onerous today that many practitioners are gradually moving away from such services. If that happens, the corporate world would face another complex factor, i.e., the non-availability of competent auditors, which may be a further hindrance to achieving good corporate governance.

At the same time, the old story that auditors are getting too cozy with their clients is also surfacing... again and again. A survey conducted by the Investor Responsibility Research Centre revealed that 72% of the $5.7 billion in fees paid by 1,200 public companies to their auditors in 2000 was for non-audit services. Similar findings would probably surface in emerging economies as well.

Over the past three or four years, it would have been observed by the Sri Lankan business community that many corporate entities proudly state in their annual reports that they are complying with a wide variety of corporate governance practices. They also state very diligently that, as good corporate citizens, they adhere to some Code of Best Practice or another.

Notwithstanding such "good" feelings, there is today a growing and nagging concern among many investors who have some insight into the manner in which many Sri Lankan companies actually operate, that companies do not, in actual fact, follow the Corporate Governance practices in spirit and form, although they say they do so.

In the course of the empirical study on Corporate Governance (CG) Practices in Sri Lanka carried out by the Cabraal Consulting Group in September 2002, one of the stunning findings was that sufficient evidence was not available to even weakly confirm that many of the corporate governance practices that corporate entities said publicly that they were following, were in fact being practiced professionally and diligently. Nevertheless, probably in order to show a good picture in their Annual Reports and to appear as a "good corporate citizens", practicing "state of the art" corporate practices, such claims seemed to have been made quite nonchalantly or perhaps even casually. In the absence of an independent and professional review of the company claims, no disbeliever could state with any certainty or conviction, that some practice or another was not carried out or that the adherence to some other practice was overstated or exaggerated. This outcome therefore, raises a very significant issue. i.e., when corporate entities are technically given the opportunity, or even coaxed and encouraged into making "price sensitive" statements, (there is enough evidence to show that corporate governance compliance statements are "price sensitive") and such claims are not subjected to any review as to its veracity, is the corporate community inadvertently exposing itself to a dangerous abuse of the system? Could it be said that they may even be tacitly encouraging and/or promoting such abuse?

During the Sri Lankan survey, it was seen that a number of Sri Lankan companies assessed during the survey were merely setting out certain selected extracts from the Institute of Chartered Accountants of Sri Lanka (ICASL) Code of Best Practice or the Cadbury Guidelines without a clear link or reference to the rest of those Reports. There was no clear disclosure as to how those guidelines were actually being followed.

Some of the larger companies which appeared to be getting conceptual inputs from specialized Annual Report production firms, seemed to be following a set template with a pre-configured checklist of reporting topics. Many surveys across the world have shown that investors pay more for shares of companies who have good CG practices. The Global Investor Opinion Survey, 2002 released by McKinsey & Company clearly showed the importance today's investors place on good corporate governance. 63% of investors said they would avoid certain companies with unreliable CG, while 57% stated that they would increase or decrease their holdings based on the company's CG practices. Over 80% of Asian investors ranked good CG as equally or more important, relative to financial issues. A significant percentage of investors (78%) said they would be willing to pay a premium for a well-governed company.

The September '02 survey findings clearly revealed that several companies which ranked higher with regard to their stated adherence to CG practices, displayed higher PE ratios than their counterparts whose stated CG practices were lower. It could therefore be said with some authority that investors of today are prepared to pay a premium for companies with good CG practices.

It is no secret among many in the investing community that the knowledge and appreciation of governance practices is very limited amongst many directors. Unfortunately, there are very few who could train such directors either!! For example, in the case of the implementation of practices such as Independent Board appraisals, CEO appraisals, CEO succession, Nominating Committee processes, Remuneration Committee processes, etc., many directors are not sure as to how those processes could be worked or even how they should work!!

Whistle-blowers
A study by the National Whistle-blowers Centre in the USA has revealed that about a half of the whistle-blowers who exposed workplace wrongdoing, have been fired, harassed, or been unfairly disciplined. The question then may be posed: if this situation continues, who will tell? Who is to safeguard the whistle-blowers?

In emerging economies, especially in South Asia, whistle-blowing could be a somewhat risky enterprise, and it is quite likely that if members of the staff or top executives were to expose wrong-doing, they would almost certainly be subjected to harassment and/or penalized in some way. In Sri Lanka, there have been very few cases where whistle-blowers have been successful in exposing instances of wrong doing, but more often than not, the reverse would be true; and it is unlikely that any material change would take place in this regard in the near future.

An issue that it is also quite pertinent is the quality, integrity and independence of regulators. Especially in smaller economies, "old boys clubs" and "cocktail buddies" have taken root where persons with obvious conflicts of interest sit on judgement on many corporate issues, as Members of Commissions, Members of Supervisory Bodies and other Regulatory authorities. Such blatant disregard of good governance principles hardly promotes confidence, and should be exposed and discouraged at every turn.

In Sri Lanka there is a plethora of regulators in many forms. Any person looking at these institutions from outside is bound to assume that these organizations are all working satisfactorily, supporting each other effectively and are all part of a frame work which results in promoting and ensuring a very high quality of governance in the country. Unfortunately however, although all these institutions have been established to fulfil some major need, it is sad that not all are playing such dynamic and/or useful roles. There are many instances which are surfacing again and again with regard to conflict of interest, family bandyism, arrogant or arbitrary behaviour, poor understanding of issues, obvious bias, painful bureaucratic procedures, etc. These shortcomings very often make those institutions to be less than credible and effective. Therefore not only is it necessary to head-hunt outstanding persons to fill regulatory roles and invite them to carry out the tasks ahead with integrity and efficiency, but also restore confidence in the regulatory system by ensuring that there is consistency in the decision making processes.

Shareholder greed
Marjorie Kelly, Editor of Business Ethics magazine and author of "The Divine Right of Capital" says, tongue-in-check: "Under the current rules of governance, as long as he didn't get caught, Enron CEO Ken Lay had a fiduciary duty to lie, cheat and steal in the name of the shareholders, because maximizing shareholder value is the only principle corporations understand."

Kelly argues that corporate boards that represent only shareholders are like feudal societies that served the interests of the aristocracy.

She further insists: "People say we need better alignment between management and shareholder interests, but I say no, that's the problem.

Paying managers in stock increases the incentive for them to cook the books or to engage in shortsighted behaviour that might boost the stock price now while eroding the long-run value of the company".

It is also fairly obvious that the majority of CEOs' and the directors who hire them serve together on boards, belong to the same clubs and business groups or share educational backgrounds.

This sometimes leads outsiders to suspect that social connections and old school ties play a far more important role than ability and skills. A few years ago, the Sri Lankan newspapers were full of news and advertise

Advertisements which portrayed a certain CEO and his management team as "masterminds" who could even turn straw into gold! However, within a few months it was clear that it was only a huge gold bubble that had been built up and once this suspicious bubble burst, the company went into a tailspin and had great difficulty in even surviving. Almost all the problems arose from the many unwise decisions and recklessness practiced by the CEO, the board and the CEO's management team. Of course, as may be expected, when the crunch came, the CEO made a hasty retreat with a handsome package, hoping perhaps to return someday to turn more straw into gold!! Our corporate scene has many instances of this nature to show and would probably experience more in the future. A few well-run, professionally managed and forward-looking companies have moved away from this type of "connection" based recruitment towards more tangible and skill-oriented recruitment practices and those companies are already reaping the benefits.

CEO pay up
Even as corporate profits fell 13% in 2001, CEO pay rose by 7%, according to a survey by consulting firm, Mercer. The survey, which looked at 350 of America's largest corporations, revealed that the rise in pay was mainly due to stocks and stock options. In 2001, stocks accounted for 59% of top executives' pay, as against 57% in 2000 and 44% in 1997, according to the Mercer report.

At the same time, CEOs at 23 corporations under investigation for improper accounting were paid $1.4 billion, or an average of $62 million each, in the last three years. Meanwhile, their companies' stock values plunged $530 billion, or about 73% of their total value, and their companies laid off a total of 162,000 workers!!

Another interesting finding is that the average CEO pay package at major American corporations has been estimated to be between $ 10 million and $ 25 million, according to several sources. William J. McDonough, President of the New York Federal Reserve Bank, decried the fact that while 20 years ago, the average CEO's earnings were 42 times the average worker's, today the average CEO earns 500 times what the average employee earns. McDonough notes: "I find nothing in economic theory that justifies this development... I can assure you that CEOs of today are not 10 times better than those of 20 years ago." Perhaps such a disparity takes place in certain Sri Lankan companies as well, and maybe it is time that remuneration levels were examined, assessed and a study carried out to ascertain the exact situation, and as to whether this issue needs any response.

The Committee of Concerned Shareholders and James McRitchie, Editor of "Corporate Governance" have jointly filed a Petition for Rulemaking with the US SEC recently. According to the Petitioners, the Petition seeks to create "corporate democracy and true accountability". They have requested the SEC to amend its Rules so that all Shareholders, using the Shareholder Proposal process, will be able to nominate Director-candidates. They claim that the general understanding that management reports to the Board is a myth, and that the actual position is that the board "reports" to the CEO. They insist that strengthening the definition of "independent" Directors will have little impact, as long as they (the so-called independent directors) owe their positions to the CEO.

An investor from Germany has apparently summarized the current system and captured the spirit of the contention as follows: "When I started to invest in the USA about 3 years ago, I was sure that elections of directors are fair. ... So when I discovered that elections of directors of USA public companies are not democratic I was very surprised and disappointed. ... This is exactly how voting in communist countries worked. Everyone could vote, but there was just no choice of candidates. The point was not how to be elected, but how to get on the election list. With this system no changes were possible, so there was no motivation to improve the governance."

On the downside however, this situation has also, perhaps in an indirect manner, led to many investors tending to perceive and believe that corporations which follow good corporate governance practices are risk free and that the good governance practices offer some kind of a guarantee against business risk and the uncertainty of business as well. The disappointments being expressed about CG practices when corporate failures take place is probably a manifestation of this growing, genuine belief. This is a dangerous and misleading trend and can quite effectively damage the positive build-up about the concept that is prevailing today.

Enron collapsed because their "governance" systems failed and in such an outcome it is quite obvious that it is the board which has to be held principally responsible because it is the board who should set up an effective governance system. For all intents and purposes, the Enron board seemed to have been very well constituted with former CEOs, a former business school dean, a renowned economist, and other competent people. The reality was that many of the directors were chosen by the CEO and not by a nominating committee comprising of "independent" directors. To take a position of opposition of the management and the CEO (who effectively exercised control over the composition of the board) could have possibly led to their removal from the board and possibly spelt the end of those various forms of direct and indirect financial and other support.

Would any corporate affairs watcher imagine that the above stated circumstances relating to Enron is an isolated incident in the corporate world? Needless to say, it would be clear to anyone with even a superficial knowledge of the actual happenings in the corporate world, especially in emerging economies, that this type of "cozy CEO/director or director/director relationships" are rampant and more the norm than the exception. This Enron type of compromise and back scratching obviously occurs routinely in many Sri Lankan companies as well, and it is quite certain that most Sri Lankan could list out many such instances very easily.

Unfortunately in Sri Lanka, there are many instances of clear violations of ethical behaviour, but very little has been done about it.


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