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26th September1999

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Medical MeasuresSecond Opinion

Mob rule and striking docs: wrong prescription for disease

A nerve centre of the country's health services in the North Central Province, the Polonnaruwa Hospital is in the news again. Two strikes within a short period of time have crippled its services causing immense hardship to patients in the region.

The second dispute is a sequel to the first when doctors kept away from work after they were assaulted by a mob which ran amok after a patient treated at the hospital died- after being transferred to a different hospital! Negligence in the care of that patient was alleged but there was political involvement as well. And, even if negligence did occur, mob rule and damaging the property of doctors is not the remedy.

The incidents which occurred in Polonnaruwa are deplorable in that context because it is similar to crucifying a High Court Judge when his verdict is overturned by the Court of Appeal!

We see this trend- that of trying to seek vengeance from doctors- as emanating from the government reaction to the recent prolonged strike launched by the GMOA protesting the handing over of the health services to provincial administrations. On that occasion, the government stage-managed protests against doctors- the 'janathaawa', they were called- and the state media was used and abused to denigrate the medical profession in no uncertain terms. Even the President herself made certain comments regarding the profession. The message to the people was: you may abuse the doctors; we shall look the other way. That message, it appears has now filtered down to the masses.

It is not that the medical profession is absolutely innocent. A section of it is guilty of lowering ethical standards and chasing after financial rewards alone. But we believe that still a vast, overwhelming majority of doctors render a silent service under trying conditions.

The government often remind us that doctors are abusing privileges gained through the free education system. But that is hardly a tenable argument because most doctors see over 50 to 100 patients a day, when the accepted norm in other countries is to treat less than ten patients a day! There is also a new cry for litigation in instances of medical negligence. Medical negligence is a veritable industry in other countries. There is every reason to support litigation against doctors who fail in their duty because such checks and balances are a necessary evil. But it must be viewed in the Sri Lankan context before brashly assuming it to be the panacea for all ills. We say so because- as mentioned earlier- local doctors see hundreds of patients daily. Threaten them with the possibility of medical negligence and they would automatically seek refuge in the practice of trying to provide ideal care- seeing only a handful of patients a day and ordering all the possible investigations before pronouncing a diagnosis. Such an eventuality will only cause a collapse of the health care system in the country because it will be a virtual 'work to rule' by the doctors. This is not to say that because of this the people and the government should swallow any bitter pill prescribed by the medical profession. It should not be so. What is needed is a rational and pragmatic re-appraisal of the present system where checks and balances against medical misdemeanours can be introduced without hurting the interests of both doctors and patients.

Certainly, verbal sabre-rattling against the doctors and thuggery of the Polonnaruwa variety are not the best solutions. Maybe a medical insurance scheme for patients and a malpractice insurance scheme for doctors can be introduced with the state playing an active role. Countries where such schemes have been successful can be studied and lessons can be learnt from their experience.

That would be a reasonable way to deal with the issue. But sadly, what we see now is a scramble for litigation. That will not solve the question of medical negligence nor will it ensure better health care for the poor patient who cannot afford treatment from the private sector.

Alas, fools- and some lawyers- have rushed in where others have feared to tread!

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