Daraz, Sri Lanka’s largest e-commerce platform which ordinarily connects thousands of sellers to millions of consumers across the country, has as an Alibaba Group-owned company the capacity to service some of the world’s largest markets even during a crisis. Alibaba ensured the supply of food and essentials to millions of people in China during the [...]

Business Times

Daraz can service 10,000 households daily

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Daraz, Sri Lanka’s largest e-commerce platform which ordinarily connects thousands of sellers to millions of consumers across the country, has as an Alibaba Group-owned company the capacity to service some of the world’s largest markets even during a crisis.

Alibaba ensured the supply of food and essentials to millions of people in China during the SARS and COVID-19 lockdown. Instead of barely surviving the fall-out from the epidemic, the platform emerged stronger to empower millions – thriving under unprecedented conditions because of the company’s inherent adaptability and agile mindset, and with Jack Ma at the helm.

Daraz said in a media release that the iconic co-founder of Alibaba recently donated face masks and COVID-19 tests to Sri Lanka through Daraz MD Rakhil Fernando. With the brand’s DNA built on responding efficiently, and successfully undertaking mammoth digital to on-ground operations, Daraz is able to take on the COVID-19 crisis with the invaluable benefit of learning and experience.
In spite of ongoing limitations, Daraz still delivers essential supplies to 1000 households daily within Colombo and its suburbs. With further support and collaboration, Daraz is able to fulfill the orders of 10,000 households, islandwide daily.

With operations that adhere to the safety guidelines set by the World Health Organisation at every warehouse and hub, Daraz guarantees that all packages are sanitized, quality controlled and delivered by personnel trained in the heightened health and safety measures during this time.

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