Dialog’s e-working and other solutions during COVID-19
View(s):Dialog Axiata PLC, Sri Lanka’s premier connectivity provider, as the global pandemic crisis intensifies, says it remains committed to keeping Sri Lanka connected during these challenging times.
In a media release on Monday, Dialog said it is fully prepared and dedicated to maintaining business continuity of its telecommunication infrastructure and digital services for all its stakeholders, be it consumers, enterprises, business partners, or the Government.
With the prevailing situation turning online conveniences into daily necessities, Dialog has helped Sri Lankans follow through with their social distancing efforts. In addition to keeping its customers connected during these turbulent times, Dialog has extended its support with the following special services for all Dialog customers:
e-Health: Tele-Medicine and National Awareness via 1390
The health and well-being of Sri Lankans remains Dialog’s top priority. In line with the Government’s initiatives of curbing the coronavirus outbreak, Dialog in partnership with Wavenet International Pvt Ltd and MyDoctor (My Health Solutions Pvt Ltd), launched a free trilingual hotline via 1390 to provide all Sri Lankans with access to remote medical consultations and minimise physical visits to busy hospitals and clinics. This trilingual medical advisory service can be accessed free of charge by dialling 1390 from any network.
Dialog deployed a pre-call announcement to inform of precautions on COVID-19 and also established 135 – a free trilingual IVR service, for customers to receive information and advice on the latest developments of the coronavirus outbreak. In addition to these hotlines, an Android/iOS app with more information on COVID-19 will be launched soon.
e-Learning: Free Content with no data charges on Guru.lk and state education platforms
In its efforts to minimise the disruption to the education system due to the early closure of schools, Dialog in partnership with the Ministry of Education and Headstart Pvt Ltd deployed a suite of free educational content and applications without any data charges for children to continue learning from home. Dialog together with its partners have extended free content and online access to the following educational and content platforms:
Guru.lk
e-thaksalawa – www.e-thaksalawa.moe.gov.lk
Nenasa App – available on the Goole Play Store
Dialog ViU App – available on the Google Play store and App Store
In addition to the above platforms, Dialog in partnership with the University Grants Commission and the Telecommunications Regulatory Commission of Sri Lanka has provided free access with no data charges to all official e-Learning platforms of state universities from March 23.
Double Benefits:
Data, Talk Time for Personal and Enterprise Applications
To facilitate Dialog customers to work from home and keep them connected during these challenging times, Dialog launched a host of concessions and special offers from March 16.