Wataniya has entered into a new partnership with Ericsson to provide innovative products and services for customers through the Converged Billing in One (CBiO) solution.
According tom press release issued by the company, customers today demand efficiency from their mobile operators. They require personalized services with streamlined customer service, better visibility of their costs and easier activation of services. Tomeet these demands, Wataniya has teamed up with the world’s leading provider of technology and services to telecom operators, Ericsson, who will provide end-to-end, real time revenue management system for customer management, charging and billing.
Stephen Smith, Chief Operating Officer of Wataniya said: “We want to provide our customers with a differentiated and personalised user experience by providing them the choice and the control on how much they want to spend, when they want to spend and for which services. A converged billing solution will help us to achieve this customer intimacy.”