Sri Lanka Railways together with Sri Lanka Telecom Mobitel has launched the second phase of the mobile ticket reservation facility. Earlier in 2009 the two companies launched Sri Lanka’s first mobile railway ticket reservation system offering railway commuters the convenience of reserving tickets for intercity travel over a mobile phone call.
Under the initial phase, the service was confined to the Colombo – Kandy route. The new service extends intercity travelling to Vavuniya and Batticaloa through its advanced reservation system, and plans are already underway to extend the service to Omanthei as well in the very near future. All Mobitel customers can enjoy the service through the Mobitel Ticketing portal by simply dialling 365 from their Mobitel phone. Further, as tickets can be reserved over the phone, the need for a passenger to make an additional trip to the railway station to reserve tickets in advance is completely eliminated.
Sri Lanka Railways and Mobitel hope to extend this facility to other Telecommunication Operators in the near future, the mobile company said in a press release. The mTicketing service is available 365 days of the year and bookings will be updated on a real time basis. Upon dialling 365 and reserving one’s railway ticket, the total ticketing charge would be added to the customer’s Mobitel bill or deducted from their account in case of a SMART Pre Paid user.